Please see our current job vacancies below
Customer Service Representatives
As a customer service representative, or you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
Manage large amounts of incoming calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
- Proven customer support experience or experience as a client service representative.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school degree.
HOW TO APPLY
Simply send your CV and cover letter to firstname.lastname@example.org
Empowering gay men
Being gay is something you should be proud of. We proudly package and ship our wide range of apparel and accessories every single day.
Giving back to the community
We donate a portion of every purchase to LGBTQ+ causes around the world.
One decade of trust from our customers
Founded in 2012, the Gays+ brand has touched hundreds of millions of people, and hundreds of thousands of people have ordered our products and services.
Throughout the years, we have served tens of thousands of customers with LGBTQ+ products and services. This year, we will be expanding the Gays+ brand to include hundreds of new and exciting products. Learn more.
Gays+ is world's biggest and best way to shop for gay-related products delivered right to your door, with our top 10 markets being United States, Canada, Australia, United Kingdom, Mexico, South Korea, Spain, France, Norway and Germany.
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Our advertising division can get your product, content or service in front of up to 1 million gay men worldwide.
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Sell quality products that people use everyday. Set your own pace to earn extra income.
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Gays+ sells over a hundred brilliant adult products and sex toys just for gay men.